Benefits of choosing a family owned fence company
When it comes to selecting a company to install or repair your fence, there are two primary options: large franchise businesses or smaller, family-owned companies. While big-name brands may seem enticing, small family-owned fence companies offer numerous benefits that often outweigh the convenience of a recognizable name. Below, we explore the key reasons why choosing a small, family-run business can lead to a better overall experience and result.
1. Choosing a small, family-owned fence company over a large corporation often means getting higher-quality workmanship and more personalized service. One key reason is that small businesses typically do not rely on subcontractors. Large corporations often outsource their installations to third-party crews, which can lead to inconsistencies in quality and accountability.
With a family-owned company, the team installing your fence is usually made up of in-house employees who take pride in their work and uphold the company’s reputation. These employees are often more experienced, better trained, and more invested in customer satisfaction. Plus, direct communication with the business owner or team leader ensures that any concerns are addressed promptly, leading to a smoother and more reliable installation process.
2. Personalized Customer Service
Large franchises often handle a high volume of customers, and with that, you might just be another number in the system. On the other hand, a family-owned fence company is deeply invested in every client. From your first phone call to the completion of your fence project, you'll receive personalized attention and care that franchise companies typically cannot provide. You’re more likely to deal directly with the business owner or their family members, ensuring that your concerns are addressed promptly and professionally.
3. Quality Craftsmanship
Smaller companies thrive on their reputation, which means they put great emphasis on delivering quality work. A family-owned fence company is typically built on years of experience and craftsmanship passed down through generations. The pride in their work often translates to superior materials, precise installations, and an overall commitment to excellence. Each project is treated as if it’s in their own backyard, leading to better, more durable results.
4. Supporting Local Economy
By choosing a family-owned fence company, you’re supporting local small businesses and directly contributing to the local economy. When you hire a local team, your money stays within the community, supporting local jobs and helping the area prosper. In contrast, large franchises often send a portion of their profits to corporate headquarters, which may be located in another state or country.
5. Flexibility and Customization
Large franchises tend to stick to standardized offerings and procedures, which can limit your choices in materials, styles, and customization. A small family-run business, however, has the flexibility to cater to unique requests and provide custom solutions tailored to your property and specific needs. Whether it’s a custom gate design, specific wood preferences, or accommodating unusual layouts, they are often more willing and able to adapt to your vision.
6. Competitive Pricing
While you might assume that larger companies can offer lower prices due to their size, this isn’t always the case. Family-owned fence companies often have lower overhead costs, which means they can offer competitive pricing without compromising on quality. Additionally, because they aren’t tied to corporate pricing structures or franchise fees, small businesses have more control over their pricing and may offer better deals or discounts based on your specific project.
7. Trust and Accountability
One of the standout benefits of working with a small family-owned fence company is the sense of trust and accountability. Their livelihood depends on word-of-mouth referrals and customer satisfaction, which means they are highly motivated to do the job right. The owners and staff will likely live and work within your community, so they have a vested interest in maintaining a good reputation. This often leads to a higher level of integrity, accountability, and reliability compared to larger, more impersonal companies.
8. Timely and Consistent Communication
When working with a large franchise, communication can sometimes feel disjointed—your project might be passed around between departments or handled by multiple representatives. With a small, family-owned company, you’re likely to have one point of contact throughout the entire process. This makes for smoother, more consistent communication and ensures your questions and concerns are addressed quickly and effectively.
Conclusion: The Small Business Advantage
Choosing a small, family-owned fence company not only supports your local economy but also ensures you receive high-quality craftsmanship, personalized service, and attention to detail that large franchises simply can’t match. Whether it’s the flexibility to customize your project, the competitive pricing, or the trust and reliability that comes with working directly with the business owners, the benefits are clear.
The next time you’re looking to install or repair a fence, consider the value of going local and partnering with a family-run company. You’ll likely enjoy a smoother, more fulfilling experience—and a beautifully built fence that stands the test of time.
